Refund policy

Return and Refund Policy

Last updated: October 5, 2026

Every Blissful Mindset item is made to order just for you. Because of this, we cannot accept returns or exchanges for size, fit, colour, or change of mind. Please check the size chart on the product page before you order.

Damaged, defective or misprinted items

If your item arrives damaged, defective or misprinted, we will reprint it or refund you.

• Email blissfulminds2024@gmail.com within 30 days of delivery.

• Include your order number and a clear, well-lit photo of the item.

• You do not need to send the item back.

We cannot process a claim without a photo.

Lost orders

If your order has not arrived more than 5 business days after the estimated delivery date, email us with your order number. We may ask you to confirm the address and to contact your local post office. If the carrier considers the parcel lost, we will reprint and reship it, or refund you. Please contact us within 30 days of the estimated delivery date.

Wrong address

If the order has not shipped yet, email us right away and we will update the address. Once an order has shipped, the address cannot be changed. If a parcel is returned because the address was entered incorrectly, reshipping costs apply.

Tracking says “delivered” but you did not receive it

Please check with neighbours, household members and your local post office first, then email blissfulminds2024@gmail.com with your order number. Our print partner does not cover parcels the carrier has marked as delivered. As a courtesy, if this is your first order with us, or the merchandise total on the order is under $40, we will reship once at no charge after those checks. For other orders we are generally unable to replace or refund.

Refunds

Approved refunds go back to your original payment method. Please allow a few business days for your bank to show it.

Contact

Blissful Mindset

blissfulminds2024@gmail.com